Legal

Privacy Policy

Last updated: January 1, 2026

EthosVerify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fraud detection platform and related services.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, and company details when you create an account.
  • Payment Information: Credit card details and billing information processed through secure payment processors.
  • Communication Data: Information you provide when contacting our support team or responding to surveys.
  • Usage Data: Information about how you access and use our platform, including IP addresses, browser types, and usage patterns.

For fraud detection services, we also process:

  • Behavioral Signals: Mouse movements, keystroke dynamics, and interaction patterns (anonymized and aggregated).
  • Device Information: Device fingerprints, browser configurations, and network data.
  • Transaction Data: Information about transactions being evaluated for fraud risk.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our fraud detection services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and security breaches
  • Comply with legal obligations and enforce our terms

3. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, customer support).
  • Legal Requirements: When required by law, subpoena, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly agree to share information.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Regular security audits and penetration testing
  • Access controls and multi-factor authentication
  • Employee training on data protection practices
  • Incident response procedures for security breaches

5. Your Data Protection Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-Out: Opt out of marketing communications
  • Restriction: Request restriction of processing

To exercise these rights, contact us at privacy@ethosverify.biz.id

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Enable core platform functionality
  • Analyze usage and performance
  • Remember your preferences
  • Deliver relevant content and advertisements

You can control cookie settings through your browser preferences. Note that disabling cookies may affect platform functionality.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by regulatory authorities
  • Data Processing Agreements with recipients
  • Regional data centers for data residency options (US, EU, APAC)

8. Data Retention

We retain personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Fraud prevention and security purposes

When data is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notification to registered users
  • Updating the "Last Updated" date

11. Contact Us

If you have questions about this Privacy Policy, contact us at: